Terms of Service

1. Acceptance of Terms

By accessing or using Slootea ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service. These Terms constitute a legally binding agreement between you and Slootea.

2. Description of Service

Slootea is an appointment scheduling platform that enables businesses to manage their availability, create shareable booking links, and allow clients to book appointments. The Service includes features for appointment confirmations, reminders, and no-show reduction.

3. Account Registration

To use certain features of the Service, you must register for an account. When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Keep your password secure and confidential
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized access or security breach

4. User Types and Responsibilities

4.1 Business Users

Business users who create accounts to manage appointments agree to:

• Provide accurate service information, availability, and pricing
• Honor appointments booked through the platform
• Maintain appropriate communication with clients
• Comply with all applicable laws and regulations for their business
• Obtain necessary consents for client data collection and communications

4.2 Clients

Clients who book appointments agree to:

• Provide accurate contact information
• Attend scheduled appointments or cancel in advance
• Respond to confirmation requests in a timely manner
• Respect the business's policies and procedures

5. Acceptable Use

You agree not to use the Service to:

• Violate any applicable laws, regulations, or third-party rights
• Send spam, unsolicited messages, or fraudulent communications
• Impersonate any person or entity
• Interfere with or disrupt the Service or its infrastructure
• Attempt to gain unauthorized access to any systems or data
• Upload malicious code, viruses, or harmful content
• Scrape, harvest, or collect data without authorization
• Use the Service for any illegal or unauthorized purpose

6. Appointment Policies

6.1 Booking and Confirmation

Appointments booked through Slootea are subject to confirmation. Clients may receive reminder messages requesting confirmation of their attendance. Failure to confirm within the specified timeframe may result in automatic cancellation.

6.2 Cancellations

Cancellation policies are set by individual businesses. Please review the specific cancellation policy of the business you are booking with. Slootea is not responsible for any fees or penalties arising from cancellations.

7. Intellectual Property

The Service and its original content, features, and functionality are owned by Slootea and are protected by international copyright, trademark, and other intellectual property laws. You may not:

• Copy, modify, or distribute any part of the Service without permission
• Use our trademarks, logos, or branding without authorization
• Reverse engineer, decompile, or disassemble the Service
• Remove any copyright or proprietary notices

8. User Content

You retain ownership of content you submit to the Service (such as service descriptions, images, and business information). By submitting content, you grant Slootea a non-exclusive, worldwide, royalty-free license to use, display, and distribute such content in connection with providing the Service. You represent that you have the right to submit such content and that it does not violate any third-party rights.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. SLOOTEA DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SLOOTEA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF YOUR USE OF THE SERVICE.

11. Termination

We reserve the right to suspend or terminate your account and access to the Service at any time, with or without cause or notice. Upon termination, your right to use the Service will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive.

12. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website or through other communication channels. Your continued use of the Service after changes become effective constitutes acceptance of the modified Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Slootea operates, without regard to conflict of law principles.

14. Contact Us

If you have any questions about these Terms, please contact us at legal@slootea.com.